CL Pro Search logoCL Pro Search by Cool Apps, LLC

Help

Refunds

Last updated September 21, 2026

If you ask within 14 days of purchase, we will approve a refund without asking why. Write to support@coolapps.llc from, or mentioning, the email address you bought with. Link, which processed your payment as merchant of record, issues the refund.

How to ask

  1. Email support@coolapps.llc.
  2. Include the email address you used at checkout, so we can find your license.
  3. You don’t need to give a reason.

After 14 days

The 14 days are a commitment we are making, not a deadline we are setting. A request made after 14 days is still handled under Link’s refund policy, which may well grant it. Cool Apps LLC places no extra restriction on Link’s policy.

Who handles the refund

Payments for CL Pro Search are processed by Link, which acts as merchant of record for the sale. Link takes the payment, issues your receipt and handles refunds. Your card statement reads LINK.COM, not CL Pro Search or Cool Apps LLC.

What happens to your license

A license that has been refunded or charged back is revoked and stops working. Listings you saved and notes you wrote stay on your computer. We email you notice of the refund.

Removing the extension does not by itself entitle you to a refund; ask us as described above.

Vehicle history reports

A report bought through the Check Vehicle History button is sold by Detailed Vehicle History, not by us. Refunds for a report are between you and Detailed Vehicle History.